SHIPPING TO MALAYSIA ADDRESSES (TO LETTER BOX)
All orders are shipped to addresses in both Peninsular Malaysia and East Malaysia via Registered Post to the letter box of the shipping address. Your order will arrive at the letter box of your shipping address within the next 3 to 10 business days after you have placed the order.
When you spend below RM100: Standard Registered Post Shipping charge of RM15 is applicable.
When you spend RM100 and above: Free Registered Post Shipping.
TERMS AND CONDITIONS
Here are the terms and conditions that need to be fulfilled for your item(s) to arrive at the letter box of your shipping address fast:
- Your shipping address is an address in Peninsular Malaysia or East Malaysia.
- If your order is received and verified true (non-fraud) before 10am on a business day, the item(s) will arrive at your letter box within the next 4 to 21 business days (business day does not include weekends and public holidays), subject to stock availability.
- In the unforeseen circumstance whereby there is stock shortage or any other issue, our customer service staff will contact you via your email address provided in your order.
- Sometimes certain orders may be flagged by our system as untrue and/or possible fraud. In such circumstances, we will carry out verification of such orders, which may lead to delays in the shipment of your order.
- We do not guarantee the service level/quality of shipping companies and/or postal services. Occasionally, there may be delays by the shipping companies and/or postal services which are reasons not due to our error.
- During major festivals, holidays and major events and promotions on our website, there maybe delays in shipping. Rest assured we will work very hard to ship your order as soon as possible.